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Issue With Your Rank? Post Here!

Discussion in 'Request Help' started by MeRocks2000, May 18, 2014.

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  1. MeRocks2000

    MeRocks2000 I like Pi!!!

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    Issue With Your Rank? Post here!
    Hello everyone,

    A few people have lost their rank due to the recent ranks bug. If you've recently lost your rank, please post a reply in this thread with your rank information.

    Please understand that staff members can only assist you if you're online at the same time. I recommend you contact a staff member to arrange a time to meet in-game.

    Thank you for your patience,
    LeaderJ
    ---
    Hello Ioncraft,

    We've recently recreated our rank system. To complete that process, it was easier for us to resend all of the donation commands through our Webstore again. Everyone should have access to the perks they've donated for, but if you're in-game chat prefix is incorrect, please reply your username below, and an admin will fix it for you shortly.

    Thank you,
    MeRocks
     
    Last edited by a moderator: Jul 6, 2014
  2. Tvd

    Tvd Ioncraft's Potato

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    your an elite not co admin is that wrong to?
     
  3. MeRocks2000

    MeRocks2000 I like Pi!!!

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  4. Daisy Moffit

    Daisy Moffit VIP

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    Nothing wrong with my rank, but when i go on Ioncraft it says I bought Buycraft, which I didn't, plus today I randomly got given 500 ions by an administrator? I dunno. It's weird.
     
  5. daniyal

    daniyal Splitting your base since forever!

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    Mer after you put my rank back to what it was i logged in today and its back to elite.
     
  6. MeRocks2000

    MeRocks2000 I like Pi!!!

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    Ok guys, a few things happened yesterday and our new permissions file got overwritten so anything done in the last day is dust.

    Also the buycraft purchases, with our new system, we changed a bunch of things so for all the old donors, instead of manually going and changing their rank, we just resent all the commands through for all donors. You are not the only ones having this issue.
     
  7. Badger_Games

    Badger_Games Leiter

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    I got changed back to Elite again
     
  8. Ray_ShineMM65

    Ray_ShineMM65 The Slime of Ioncraft

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    I went back to Citizen and when i join it says you don't have access to go here you don't have access to go here and Ray_ShineMM65 has donated for VIP Ray_ShineMM65 has donated for Elite
    Ray_ShineMM65 has donated for Nickname and lots more
     
  9. MeRocks2000

    MeRocks2000 I like Pi!!!

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    What did you want your rank to be? Once I see it, I'll update it.

    Other then that, all Ranks above have been fixed.
     
  10. Daisy Moffit

    Daisy Moffit VIP

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    Well I got 1000 ions out of it so I'm happy :)
     
  11. Badger_Games

    Badger_Games Leiter

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    And now I have 10 ions when I had 890 ions :I
     
  12. Tvd

    Tvd Ioncraft's Potato

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    i dropped from 1590 to 100
     
  13. Inuyasha007911

    Inuyasha007911 Traveller

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    I still have Issue with my Rank, I can't use the cmd /fly and my Patron gives out when it bugs up.
     
  14. MeRocks2000

    MeRocks2000 I like Pi!!!

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    Please explain what you mean when it "gives out".

    Also, for everyone, you should have your perks just your prefix may not be correct.

    Third, please stop saying "I lost Ions." I will not give you Ions no matter how much you ask.
     
    Last edited: May 20, 2014
  15. MinisterofEvil

    MinisterofEvil Yes.

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    i am a citizen+ D: i initially had master. Any help to get back to my previous rank would be greatly appreciated
     
  16. LeaderJ

    LeaderJ The Creator

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    You have permissions to /fly. I don't understand why you can't. I'll try to ask other Patrons if they can, and maybe we'll see if you're doing something wrong. Otherwise, please elaborate the other issues you're experiencing.

    Prefix fixed.
     
  17. robin

    robin [ThimoFerede] Ioncraft's architect

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    Well my brothers account (robinferede) became patron again and my account (ThimoFerede) became citizen.
     
  18. allycat9216

    allycat9216 Traveller

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    Well today on 5-22-14 I donated 5 USD to the server and I did not recieve my rank. The weird thing is that I donated ounce, but when I went on paywall history it said that I had bought it 4 times! If it did go through I would like you guys to refund 3 of those. Keep one for my orginial donation. If you can't do that, than do what ever you guys do that is magic. Thank jfvtj.png you.
     
    Last edited: May 22, 2014
  19. bikebuilder

    bikebuilder Traveller

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    I was a patron and when i went on i was a citizen. my username is bikebuilder
     
  20. LeaderJ

    LeaderJ The Creator

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    I've checked the records and we haven't received a payment from you. This is our Buycraft webstore payment history for the past week: http://prntscr.com/3lppx9. I've also checked our PayPal account directly and there are no payments. Your pictures show a status of "Initiated". I'm assuming that probably means the payments didn't go through. Maybe try cancelling them and donating again?

    Fixed

    Switched your rank to Thimo.
     
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